Domestic Orders (India):
All products are domestically made in India. Please allow 3 to 7 days for order processing. Once processed, orders are typically dispatched within 12 to 24 hours and should reach you within 2 days. If your courier is delayed due to any reason, you will be informed about it. Shipping charges will be displayed at the time of ordering and are approximately Rs 100 per kg for all over India.

International Orders:
For international orders, please expect delivery within 4 to 8 working days. International shipping charges will vary based on the courier service chosen, including DHL, ARAMEX, TNT, and FEDEX. Processing time for international shipments is 4 to 7 days, with orders typically dispatched within 12 to 24 hours. Once your order is confirmed, you will receive a tracking number, which can be used to track your shipment within 12 to 24 hours.

General Terms:
All orders are shipped and delivered through registered courier companies and/or postal services. Delivery timelines may vary depending on the destination and courier service used. While SAIM FRAGRANCES is committed to ensuring timely delivery, we are not liable for any delays caused by the courier company or postal authorities. We guarantee to hand over the consignment to the courier company or postal authorities within the specified timeframe. Delivery will be made to the address provided by the buyer.

Confirmation and Support:
Delivery of our services will be confirmed via email to the address specified during registration. If you encounter any issues with our services, please contact our help desk at saimfragrances@gmail.com.